Refund policy

Returns

We have a 14-day return policy, which means
you have 14 days after receiving your item to request a return. You can
click the link below to start your return request from your account
here: https://shopify.com/63150391361/account

You can also start a return by contacting us at customerservice@minglemangleshop.com.

To be eligible for a return, your
item must be in the same condition that you received it, New, unopened,
unworn or unused, with tags, and in its original packaging. You’ll also need the order number for proof of purchase.

Once your return is accepted, we’ll send
you a return shipping label, as well as instructions on how and where
to send your package. Items sent back to us without first requesting a
return will not be accepted.

You can always contact us for any return question at customerservice@minglemangleshop.com.

Damages and issues
Please
inspect your order upon receipt and contact us immediately if the item
is damaged or if you receive the wrong item so that we can evaluate the
issue and make it right.

Exceptions / non-returnable items
Certain
types of items cannot be returned, like perishable goods (such as food,
flowers, or plants), custom products (such as special orders or
personalized items if applicable), and personal care goods (such as
beauty products ). We also do not accept returns for hazardous
materials, flammable liquids, or gases, soap, bath sponges, etc.) Please
get in touch if you have questions or concerns about your specific
item.

Unfortunately, we cannot accept returns on sale items.

Exchanges
We don't offer exchanges, but we do offer refunds on returns per the terms on the returns policy. 

Refunds
We will notify
you once we’ve received and inspected your return, and let you know if
the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method within 3-5 business days.
Please remember it can take a few days ( usually 72 hours ) for your
bank or credit card company to process and post the refund too. 
If
more than 10 business days have passed since we’ve approved your return
and received it and you don't see your refund, please contact us at customerservice@minglemangleshop.com.

Shipping policy

All orders ship within 1-3 business days. Items ship via USPS
or UPS. When the package ships, tracking and courier information will
be emailed to the email address registered on the account. Any
questions? Email us at orders@minglemangleshop.com